Return and Refund Policies
🔁 Return & Refund Policy
Last updated: April 1, 2026
We strive to provide high-quality products and a smooth shopping experience. However, if something goes wrong, we are here to help.
1. Return Eligibility
We only accept returns under the following conditions:
🚨 IMPORTANT (PLEASE READ CAREFULLY)
We offer a 7-day return policy ONLY if you receive a DAMAGED or WRONG product.
👉 To request a return, you MUST provide:
-
Product photos
-
Product video
-
Unboxing video (mandatory proof)
We reserve the right to reject any return request if proper proof (photos, product video, and mandatory unboxing video) is not provided.
2. Conditions for Return
-
Return request must be raised within 7 days of delivery
-
Product must be unused and in original packaging
-
All tags must be intact
3. Non-Returnable Cases
Returns will NOT be accepted in the following cases:
-
Size issues or change of mind
-
Used or washed products
-
Minor color differences due to screen display
4. Return Process
-
Email us at Jivestreetwear01@gmail.com with:
-
Order ID
-
Issue description
-
Required proof (photos + videos)
-
-
Our team will review your request
-
If approved, return instructions will be shared
5. Refunds
-
Refunds are processed only after product inspection
-
Processing time: 5–7 business days after approval
-
Amount will be credited to the original payment method
6. Replacement
-
Replacement will be provided for damaged or incorrect items (subject to availability)
7. Shipping Charges
-
Return shipping charges may be covered only in valid cases
-
Original shipping charges are non-refundable
8. Contact Us
For any return or refund-related queries, contact us:
📧 Jivestreetwear01@gmail.com
📞 9902820529
🙌 Thank You
Thank you for shopping with us. We appreciate your trust and support!